Recently, Capital One made a policy change: it no longer allows cardholders to use their credit card for certain services, including PayBright. Unfortunately, we are unable to reverse this change.
Why can’t I use my Capital One card for PayBright transactions? I was able to in the past.
Capital One has recently made this decision, so you may have been successful in using your Capital One card for your previous purchases with PayBright. At this time, we are not able to process payments toward this card.
I have an active PayBright Payment Plan that I'm using a Capital One Credit Card to repay. What should I do?
This change was made by Capital One, and was not a PayBright decision. We will continue to accept payment methods from other issuers for most Payment Plans.
If you have any questions regarding Capital One’s updated policies, please contact their customer team directly.