Returns and refunds are subject to the return and refund policy of the partner store. Please contact the retailer directly to process a return or to request a refund. You can read more about our refund policy in our Terms & Conditions.
Once the refund has been processed, you can expect it to reflect on your PayBright account within 30 business days.
Full refunds
If you return your entire purchase or receive a full refund, your PayBright loan will be canceled so you won't have to make any future payments. Any payments that you've previously made toward the loan will be refunded to your original method of payment (including any interest/processing fees).
Partial refunds
If you return only part of your purchase, the refunded portion will be reflected on the remaining balance of your PayBright Payment Plan. It's important to note that your regular monthly payments will remain the same but you might see a smaller final payment, a shorter term, or both.
In the event of any refund, we'll send you an email confirming the transaction and the amount you still owe, if any.