What's the status on my refund? January 06, 2020 15:24 Updated Log in to your PayBright account to view the status of your refund. Please allow up to 30 business days for a refund to appear on your PayBright statement. Related articles Why couldn't you verify my identity? How do I get a refund? Send us a message Prefer to give us a call? I've received a refund, why are my payments still the same?