Refunds & Managing your Orders

Refunds & Order Cancellations

• How do I get a refund?
• I've received a refund, why are my payments still the same?
• What's the status on my refund?
• How do I cancel my order?
• I've canceled my order, why is my loan still active?

Order Confirmation

• I haven't received an order confirmation. Why was I charged?
• Why have I received a confirmation from PayBright, but no order confirmation from the retailer?
• Where can I review my payment plan?
• Where can I see my loan confirmation?

Shipping & Processing

• Why haven't I received my product yet?
• When will I receive my order?