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  2. Refunds & Managing your Orders

Refunds & Managing your Orders

Refunds & Order Cancellations

  • How do I get a refund?
  • I've received a refund, why are my payments still the same?
  • What's the status on my refund?
  • How do I cancel my order?
  • I've canceled my order, why is my loan still active?

Order Confirmation

  • I haven't received an order confirmation. Why was I charged?
  • Why have I received a confirmation from PayBright, but no order confirmation from the retailer?
  • Where can I review my payment plan?
  • Where can I see my loan confirmation?

Shipping & Processing

  • Why haven't I received my product yet?
  • When will I receive my order?
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