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Help Center
Payments & Billing
Payments & Billing
Account Balance
How can I check my account balance?
How many payments do I have left?
Can I prepay my balance?
Is there a penalty for early repayment?
Payment Due Dates
When are my payments due?
Can I change my payment due dates?
Can I combine my payments?
Why hasn't my payment been debited yet?
How long do I have to pay off my loan?
Make a Payment
Can I make an extra payment?
How can I update my payment method?
Automatic payment withdrawals
What methods of payment does PayBright accept?
Missed/Late Payments
What if I can't make my payment on time?
Why did my pre-authorized payment fail?
Will I be charged any fees for missing a payment?
I missed a payment, when will it be re-debited?
Financial Hardship
Customer filed Bankruptcy / Consumer Proposal (Trustee)
I am going though credit counselling, what should I do?
What should I do if I have filed for bankruptcy / Consumer proposal?